Shipping Policy
At HomeCleaningKitShop, we strive to ensure timely and reliable delivery of your orders. Below are the details of our shipping policy:
1. Processing Time
- Orders are processed within 1-3 business days after payment confirmation.
- You will receive a confirmation email with tracking details once your order is shipped.
2. Shipping Methods
- We offer standard and express shipping options, available at checkout.
- Shipping times vary based on your location and selected method.
3. Delivery Times
- Standard Shipping: 5-10 business days (depending on your region).
- Express Shipping: 2-5 business days.
4. Shipping Costs
- Shipping fees are calculated at checkout based on the weight, size, and destination of your order.
- Free shipping is available on orders over a specified amount (details on the checkout page).
5. International Shipping
- We ship globally. However, delivery times and customs duties may vary by country.
- Customers are responsible for any customs or import fees.
6. Delays
- Unforeseen delays (e.g., due to weather or customs) may occasionally occur. We will notify you promptly if your delivery is impacted.
7. Address Accuracy
- Ensure the provided shipping address is accurate to avoid delays or failed deliveries.
- HomeCleaningKitShop is not responsible for packages lost due to incorrect or incomplete addresses.
8. Lost or Damaged Packages
- If your package is lost or arrives damaged, contact us immediately at support@homecleaningkitshop.com with your order details.
- We will investigate and provide a replacement or refund as necessary.
For further questions about our shipping policy, feel free to reach out to us. We’re here to help!